Fireplace Gateway

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Fireplace Gateway

P.O. Box 7448
Indian Lake Estates, FL 33855
U.S.A

Telephone:

(866) 273-5921

Email:

service@fireplacegateway.com

We are primarily an internet based company, but strive to answer all of our customers questions and concerns and offer two methods of communication.

Contact our customer service representative, Sandi Hodgens, via email or phone and she will be more than happy to assist you.

She handles an enormous amount of telephone calls and messages each day. In the event that you receive our answering machine, please leave a detailed message and she will return your call as promptly as possible, usually by the end of the business day.

She also constantly monitors our emails which is her preferred method of communication. She is able to respond to questions this way in a more timely manner. To contact Sandi, you can email her at service@fireplacegateway.com.

Hours of Operation

Telephone and email are monitored daily during our business hours.

Monday - Thursday 8.00 a.m. - 4.00 p.m. Eastern

Friday 8:00 a.m. - 10:00 a.m.

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